Service Terms and Conditions

This page was last updated on 28 September 2023.

Definitions and Interpretation
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In these Service Terms and Conditions, the terms below hold the meanings ascribed to them, and if not explicitly defined, they bear the meanings under relevant laws:

a. Confidential Information: Any information, whether oral or written, related to proprietary data of either party, encompassing technical, financial, or marketing facets. This encompasses pricing, Services, and support strategies.

b. Content: Data, media, and elements such as files, sound recordings, visuals, motion recordings, and other materials uploaded and shared by the User.

c. User Data: Information gathered by or on behalf of the User via the Services, as well as data or content contributed by the User.

d. Documentation: Details produced by Zenify Solutions regarding Service operation, application, and necessary specifications.

e. Personal Data: Details given by the User at the time of registration, including identity, business communication address, and contact information.
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f. Order Form: Documentation referencing this Agreement for service commitments.

g. Services: Offerings provided by Zenify Solutions as outlined in the Order Form, which includes revisions and alterations.

License to Use

Grant of License: Zenify Solutions permits the User a finite, non-exclusive, non-transferable right to access and employ the Services in compliance with this Agreement.

Reservation of Rights: Zenify Solutions upholds all rights not expressly granted, encompassing property rights. Users acknowledge that no ownership rights materialize beyond the license bestowed.

Restrictions on Use: Users pledge not to deconstruct, replicate, alter, or partake in unauthorized acts. Services are earmarked for internal commercial use and must align with pertinent laws.

‍Support and Maintenance: Zenify Solutions offers assistance during operational hours, inclusive of bug rectifications and updates, as an element of the Agreement.

Privacy Information; User Data

a. Collection of Personal Data: Users consent to the gathering and management of Personal Data as per Zenify Solutions' privacy principles for approved utilization.

b. Accuracy of Personal Data: Users hold the responsibility for contributing precise Personal Data.

c. User Data: Zenify Solutions is endowed a non-exclusive prerogative to amass, employ, and process User Data to provide and enhance Services, as well as for producing aggregated anonymous data.

Terms of Payment

Users bear the responsibility for the relevant Service Subscription Charge at the time of account establishment and package choice.

Term

The Agreement initiates on the Effective Date and endures for the duration noted in the Order Form or until dissolution by the involved parties. The Agreement can be prolonged upon mutual consensus.
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Termination

Dissolution can ensue due to non-payment, violation, insolvency, alteration of control, or infringement. Duties post-termination include halting use and giving back confidential details.

Indemnity

Users safeguard Zenify Solutions against violation-associated obligations. Zenify Solutions safeguards users against intellectual property allegations and deliberate misconduct.

Limitation of Liability

Excluding particular scenarios, neither party is accountable for incidental, consequential, or punitive reparations.

Limited Warranty

Zenify Solutions assures that Services will operate as depicted in the Documentation. Restricted remedies comprise correction or reimbursement of License Charges.

Export Control

All parties commit to adhering to export regulations and sanctions principles.

Confidentiality

Parties commit not to unveil or exploit the other's Confidential Information. Exemptions encompass lawful necessities.

Miscellaneous

Modifications are binding upon notification. Relinquishments and assignments necessitate written agreement. Divisibility and prevailing law clauses are determined.